Privacy Policy

Effective Date: January 1, 2025 · Last Updated: January 1, 2025

1. Introduction

Ride With Me ("we," "us," or "our") operates the ridewithme.vip website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, and profile photo when you create an account.
  • Ride Data: Ride titles, descriptions, routes, dates, difficulty levels, and other details you provide when creating or joining rides.
  • Communications: Messages or feedback you send to us directly.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, referring URLs, and interaction timestamps.
  • Device Information: Browser type, operating system, device identifiers, and screen resolution.
  • Cookies & Similar Technologies: Session cookies for authentication and analytics cookies to understand Service usage. See Section 6 for details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Authenticate your identity and manage your account.
  • Facilitate ride creation, discovery, and participation.
  • Send transactional communications such as ride confirmations and push notifications you have opted into.
  • Analyze usage patterns and trends to enhance user experience.
  • Detect, prevent, and address fraud, abuse, or security issues.
  • Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

  • With Other Users: Your profile name and avatar are visible to other users when you join or create rides.
  • Service Providers: We use third-party providers for hosting, analytics, image storage, and mapping services. These providers process data on our behalf and are contractually obligated to protect it.
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

5. Third-Party Services

The Service integrates with third-party providers including Cloudinary (image hosting), Mapbox (mapping), Firebase (analytics), and Google AdSense (advertising). Google may use cookies and web beacons to serve ads based on your prior visits to this or other websites. You may opt out of personalized advertising by visiting Google Ads Settings. Each provider operates under its own privacy policy. We encourage you to review their respective policies. We also use web push notifications; you may opt in or out at any time through your browser settings.

6. Cookies

We use strictly necessary cookies for authentication and session management. We also use analytics cookies to understand how users interact with the Service. You can control cookie preferences through your browser settings. Disabling authentication cookies may prevent you from using certain features of the Service.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encrypted data transmission (TLS/SSL), secure cookie-based authentication, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@ridewithme.vip.